The City of Great Falls Utility Billing Office will operate with a temporary schedule adjustment on Wednesday, August 5th, due to a monthly staff meeting and training session. The office will be open as usual during the morning of August 5th. However, it will be closed from 12:00 PM to 2:00 PM for staff training. During this time, the payment window will be closed, customer service will be unavailable, and calls to Utility Billing Customer Service will redirect to voicemail. Messages will be returned in the order they are received, and customers should anticipate some delays due to the number of messages likely left.
Customers may still make payments while Customer Service is closed by using the drop boxes located outside the Convention Center or beside the payment window in the Civic Center, paying online at https://gfmt.link/gfupay, or by calling (406) 727-7660 and selecting option 1. Full services will resume at 2:00 PM on August 5th. Questions can be directed to Customer Service at (406) 727-7660, option 2.
