City of Great Falls Utilities Payment Window Closed on May 30th and May 31st
The City of Great Falls Utilities Department Payment Window will be closed on Thursday, May 30th, and Friday, May 31st, due to a utility software conversion and staff training. Payments can be placed in the dropbox outside the Convention Center or in the drop box beside the payment window.
If residents or businesses have questions, please call Utilities Customer Service at (406) 727-7660 option 2. Calls received on Thursday, May 30th, and Friday, May 31st, will rollover to voice mail as all Utilities staff will be in training. Calls may not be returned until Monday, June 3rd. Calls will be returned in the order received.
The public’s patience during the deployment of the new utility billing software is appreciated. The Utilities Department is working diligently to make the transition as seamless as possible for customers.
